From checkout to your door (or the shop counter) — here’s exactly what happens.
Pick your items, sizes, and colors, then check out securely online.
Select UPS Ground or free pickup at checkout.
Your proof is approved, then embroidery begins — 7–14 business days.
Delivered to your door, or ready for pickup — we’ll email you either way.
Delivered straight to your home or your building. Cost is calculated automatically at checkout based on your address.
Skip shipping and pick up at the MGE Custom Prints shop, 5003 Gunther St., Capitol Heights, MD 20743. We’ll email you when it’s ready.
Every piece is made to order, so production begins only after you approve your proof. Most orders are ready to ship within 7–14 business days from approval — not from the order date.
Yes. At checkout you can enter any shipping address — your home, your building, or wherever works best.
Yes — select the pickup option at checkout instead of shipping, and there’s no delivery charge. We’ll email you as soon as your order is ready at the shop.
Shipping is calculated automatically at checkout by UPS based on your address and order size — there’s no flat rate, so you always pay the real cost.
Yes, once your order ships you’ll receive a shipping confirmation with tracking information by email.
Reach out right away — call (202) 643-7805 or email [email protected] and we’ll make it right.
